Privacy & cookies
Privacy statement Kenners
Privacy-sensitive data or personal data is processed through our web store. Kenners BV considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we adhere to the requirements of the privacy legislation. That means among other things that:
- We state clearly the purposes for which we process personal data. We do this through this privacy statement;
- We limit our collection of personal data to only the personal data required for legitimate purposes;
- We first ask you for explicit permission to process your personal data in cases where your permission is required;
- We take appropriate security measures to protect your personal data and also demand that of parties that process personal data on our behalf;
- We respect your right to provide, correct or delete your personal data on your request.
Kenners bv is responsible for data processing. In this privacy statement we explain which personal data we collect, use and for what purpose. We recommend that you read this carefully.
This privacy statement was last modified on 24-05-2018 00:00:00.
Use of personal data
When using our web store, we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name and address data
- Phone number
- Billing address
- E-mail address
- Payment details
- Date of birth
- IP address
With certain parts of our web store, you must first register. After registration, we store the personal details you provide via the username that you have chosen. We save this information so that you do not have to enter it every time, and so that we can contact you in the context of the implementation of the agreement.
We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In the event of a suspicion of fraud or misuse of our web store, we may hand over personal data to the competent authorities.
With our portal you can access a management environment where you can set, specify and change things yourself.
To process an order
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
In addition to the information on our website, we can also inform you about our new products and services
- by e-mail
Contact form and newsletter
We offer the possibility to ask questions via our web shop through a contact form, whereby you are asked to enter various details to handle your question. You can choose which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.
We offer a newsletter with which we want to inform interested parties about our products or services. Every newsletter contains a link that you can use to unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.
When using our web store, the following information is published so that it is visible to everyone on the internet:
- information provided by you
You choose which information you publish. It is possible that you can figure this out.
Our web store displays advertisements.
Distribution to third parties
We can pass on your details to our partners. These partners are involved in the implementation of the agreement.
Cookies are used on our web store. Cookies are also placed via third parties that are enabled by us.
You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.
We use Google Analytics to keep track of how visitors use our web store. We have entered into a data processing agreement with Google to make agreements about how to use our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we have the IP addresses anonymized.
Wij nemen beveiligingsmaatregelen om misbruik van en ongeautoriseerde toegang tot persoonsgegevens te beperken.
De hierboven beschreven persoonsgegevens worden bewaard voor zo lang als nodig om uw bestellingen af te handelen, inclusief garantie. Daarna bewaren wij gegevens nog maximaal een jaar voor de beschreven statistische doeleinden. De gegevens worden vervolgens gewist, tenzij er een wettelijke plicht is die langer bewaren vereist (zoals de fiscale bewaarplicht van zeven jaar voor betaalgegevens).
Websites van derden
Deze privacyverklaring is niet van toepassing op websites van derden die door middel van links met onze webwinkel zijn verbonden. Wij kunnen niet garanderen dat deze derden op een betrouwbare of veilige manier met uw persoonsgegevens omgaan. Wij raden u aan de privacyverklaring van deze websites te lezen alvorens van deze websites gebruik te maken.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.
To view and change your data
You can send us a request to view, change or delete this data. You can also submit a data export request for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.
Om misbruik te voorkomen kunnen wij u daarbij vragen om u adequaat te identificeren. Wanneer het gaat om inzage in persoonsgegevens gekoppeld aan een cookie, dient u een kopie van het cookie in kwestie mee te sturen. U kunt deze terug vinden in de instellingen van uw browser. Indien de gegevens niet kloppen, kunt u ons verzoeken om de gegevens te wijzigen of te laten verwijderen.
To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or delete it.
Dutch Data Protection Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.
What is a cookie?
Use of permanent cookies
With the help of a permanent cookie, we can recognize you when you visit our website again. The website can therefore be specially adjusted to your preferences. Even when you have given permission to place cookies, we can remember this by means of a cookie. Because of this you do not have to repeat your preferences, so you save time and can make more pleasant use of our website. You can delete permanent cookies via your browser settings.
Use of session cookies
With the help of a session cookie, we can see which parts of the website you have viewed during this visit. We can therefore adjust our service as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.
Tracking cookies from ourselves
With your permission we place a cookie on your equipment, which can be requested as soon as you visit a website from our network. This allows us to find out that in addition to our website you have also been to the relevant other website (s) in our network. The resulting profile is not linked to your name, address or e-mail address etc., but only serves to match advertisements to your profile, so that they are as relevant as possible to you.
A cookie from the American company Google is placed via our website as part of the "Analytics" service. We use this service to keep track of (and get reports on) how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or (for that matter) as third parties process the information on Google's behalf. We have no influence on this. We have allowed Google to use the analytics information obtained for other Google services.
The information that Google collects is made anonymous as much as possible. Your IP address is explicitly not given. The information is transferred to (and stored by0 Google on servers in the United States. Google adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
Social Media cookiess
Buttons are included on our website to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work with pieces of code that come from Facebook or Twitter itself. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook or Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.
The information they collect is made anonymous as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google+ adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
Right to view and correct or delete your data
You have the right to request access to and correction or deletion of your data. See our contact page for this. To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.
Switching cookies on and off and deleting them
More information about switching on and off and removing cookies can be found in the instructions or with the help function of your browser.
Delete tracking cookies placed by third parties
Some tracking cookies are placed by third parties that, among other things, display advertisements to you via our website. You can delete these cookies centrally via Your Online Choices so that they are not placed back on a third-party website.