Because of the manufacturing failure and the accidental damage caused by the utilization, it is necessary to take care of the rapidity and effectiveness of the product.

Important information

• Voici nos conditions de Return .
• With a rapid trait, it is important to determine the problem of the manner in which it is done and complete as possible.
  Les photos et vidéos sont essentelles et permettent souvent d'éviter un revue (par example, and vous envoyant une piece de rechange). If you view the files on the photo in large volume (>5MB), use www.wetransfer.com to envoyer the files at info@kenners.nl and continue with the reference number/command .
• The warranty period lasts 2 years for manufacturing failures. Thus, the dommages are characterized by a mauvaise utilization, and the error of manipulation and the usual use are not covered by the guarantee.
• Durant les 12 premiers mois, nous fournissons une etiquette d'expédition gratuite. Après cette période, it is possible to use etiquette beforehand to prepare the repair (you can receive an e-mail with instructions).
• Après 12 mois, la charge de la preuve d'un défaut de fabrication vous incombe.
• You must be responsible for adequate packaging and for transport requirements. Description of the photos before the expedition.
  Remarque: lesson Instant Pot sont fragiles! Comment packing an Instant Pot for transport

Remark: please inform us about the receipt of your e-mail and confirm your explicit confirmation and instructions beforehand so that you can follow the instructions beforehand.

Que se passe-t-il ensuite ?

• Please confirm your request within 24 hours by e-mail.
• After reception of the product, the repair commences after the 5 days of delivery.
• In general, the repair is carried out within the last 5 days.
• Nous vous tendrones informé par e-mail lorsque:
  1. la réparation commence,
  2. the questions or remarques surviennent,
  3. la réparation est terminée.

Repair Formula